- Did you order Acrobat for a mobile device from Google Play or Apple Store?
- Do you have a second Adobe account under another email address?
- Did you have family members who may have ordered with that card?
If you're certain you or a family member didn't order anything, contact your bank/cc company. Your account may have been compromised.
Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media