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how to download Adobe Acrobat XI Standard I have a license

New Here ,
May 28, 2019

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I downloaded and used Adobe Acrobat XI Standard few years ago.

but now I cannot find download link.

how can I re-download Adobe Acrobat XI Standard.

[Moved from the non-technical Lounge to the specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

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Install update and subscribe to Acrobat

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how to download Adobe Acrobat XI Standard I have a license

New Here ,
May 28, 2019

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I downloaded and used Adobe Acrobat XI Standard few years ago.

but now I cannot find download link.

how can I re-download Adobe Acrobat XI Standard.

[Moved from the non-technical Lounge to the specific Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

TOPICS
Install update and subscribe to Acrobat

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49.2K

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May 28, 2019 0
Most Valuable Participant ,
May 28, 2019

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Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

How to get a previous version... Read reply #10 https://forums.adobe.com/thread/2620448

-Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

-And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

-OR... Go to https://www.adobe.com/about-adobe/contact.html

-click on the Chat bot on the bottom right hand corner of the first screen

--the chat bot is the circle with a funny looking box with 3 dots inside

-click on Downloading or Installing, then type Agent

Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

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May 28, 2019 0
Explorer ,
Dec 04, 2019

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I was faced with the same situation and was able to resolve it easily.

I logged into my Adobe account and could see my registered Adobe Acrobat XI Standard along with the product key.

I started an online chat with support and explained my situation - I'm buying a new Win10 laptop and wanted to install Acrobat XI Standard.

The rep simply asked for my email address and the product key for verification.

Once he verified my license, he sent me the download link in the chat.

I download the installation file AcrobatStd_11_Web_WWMUI.exe (601,475KB) with no problem.

I haven't tried to run the installation file yet, but just getting it was easier than I thought it would be.

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Dec 04, 2019 0
New Here ,
Mar 31, 2020

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great advice!  thanks so much.  i would simlpy add that you need to follow instructions to the "t".  make sure you tell the adobe chat person that you are either changing machines or had to reformat your old machine (which i did) so they can send you the older version install file.  it does indeed work as long as you have your original serial no.   thanks again

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Mar 31, 2020 0
New Here ,
Apr 08, 2020

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Apr 08, 2020 1
New Here ,
Sep 10, 2020

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I created an adobe account and logged in.

 

Went to support chat and the agent was able to give me a download link after I told him my serial number. Worked like a charm!

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Sep 10, 2020 0
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Most Valuable Participant ,
Sep 11, 2020

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You're lucky. It didn't work for many others. Make sure you keep a copy of the installer, as in the future you might not be able to get it from Adobe...

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Sep 11, 2020 0