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How to revert to older version adobe express?

New Here ,
Aug 17, 2023 Aug 17, 2023

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I really dislike the forced newer version of Adobe Express.  I want my old version back.

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Adobe Employee , Aug 18, 2023 Aug 18, 2023

Hi @Robin30736220efje,

 

Thanks so much for reaching out and letting us know. We're sorry you are not satisfied with the new version of Adobe Express.

 

Can you explain what you don't like about it? We understand your concern, but reverting to the old version cannot be done. We apologise for it. You can convert your files from the previous version here. You can share your suggestions and feedback here. We want to make this a better experience.

 

Thanks,

Winnie

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Adobe Employee ,
Aug 18, 2023 Aug 18, 2023

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Hi @Robin30736220efje,

 

Thanks so much for reaching out and letting us know. We're sorry you are not satisfied with the new version of Adobe Express.

 

Can you explain what you don't like about it? We understand your concern, but reverting to the old version cannot be done. We apologise for it. You can convert your files from the previous version here. You can share your suggestions and feedback here. We want to make this a better experience.

 

Thanks,

Winnie

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New Here ,
Aug 20, 2023 Aug 20, 2023

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This verson is slow and doesn't have the features needed (arching text).  It is frustrating.  Don't put out a forced version of a new product that doesn't provide the features of the previous product.  I guess I will have to go back to Canva so I can do the things I need to get done.

 

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New Here ,
Aug 21, 2023 Aug 21, 2023

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Your workflow has changed from the right side to the left. It's not easy to access the text and make changes quickly. It's almost like you made it more like Photoshop, which is exactly what an Adobe Express user does not want. 

 

Very surprised on how clunky and deliberate the changes are without letting the customer decide the flow of the page. 

 

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New Here ,
Aug 21, 2023 Aug 21, 2023

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I hate that there's no way to do a grid page layout with multiple backgrounds and borders! It's how I made the content for newsletters and E-Blasts. Now my old projects are messed up and I can't create new material in the same way! Bring back the old version!

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New Here ,
Aug 23, 2023 Aug 23, 2023

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If I create a custom color, it does not save the color so there's no way for me to use the color on any other texts to change the colors on templates. It is more difficult having everything on the left side when it used to be on the right side. Trying to click into the text box is extremely difficult just to type. Everything in the old version was a million times better. Please give us the option to revert back to the old version 😞

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Explorer ,
Aug 26, 2023 Aug 26, 2023

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Winnie,

Since you asked, nothing works in this so called "New Express" version. Even the download function doesn't work the same. The layout is awful. You have a added a couple of new items such as AI generated functions. That's great. But in the process you took away all of the usable features and functions that worked well within the previous version and made this version an absolute nightmare to use. Then you say, "we are adding back all those things we took away. Please be patient. But please tell us your suggestions and feedback." Here's my feedback. I truly hate this so called "new Adobe Express". I want the option to go back to the previous version..period.

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New Here ,
Aug 27, 2023 Aug 27, 2023

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I am unable to scroll down on the screen on the new version of Adobe Express.

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

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Winnie, Is there a document (not a video) that summarizes all the features that have been removed from the old version?

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New Here ,
Aug 30, 2023 Aug 30, 2023

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Damn so I become a paid member to lose features wow.

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New Here ,
Sep 18, 2023 Sep 18, 2023

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I am unable to even use the new version due to having an "unsupported system," but i meet all the requirments. I hope you are fixing this issue as well.

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Adobe Employee ,
Sep 18, 2023 Sep 18, 2023

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Hi there, 

 

We're sorry to hear about this. Could you please elaborate more on this to assist you further? If possible, could you please share the screenshot of the issue you're seeing? 

 

We're here to help, just need some info.

 

Regards,

Tarun

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Community Beginner ,
Nov 22, 2023 Nov 22, 2023

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Why did you remove variations and the ability to add a border to your design??

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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New version sucks. With the amount of complains and customer dissatisfaccion you should undestand that the new version is not working! instead of appologies we need things to change to what clearly worked for all customers.

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New Here ,
Nov 09, 2023 Nov 09, 2023

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I agree; Adobe Express is slow, hard to process and glitches constatnly.  I upgraded to premier because of how much i used Adobe Express and now it is like the dreaded Photoshop version- unnecessarily hard.  The previous version was more flexible and faster!  This new "Generative AI" update has completely changed the product and instead of enhancing your product, it has made it significantly worse.  Users should have a choice on which version to use; with AI and without.

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New Here ,
Nov 16, 2023 Nov 16, 2023

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The new version is terrible, specifically the webpage builder. Everything looks exactly the same, but nothing works properly; menus don't load, photos won't upload, we can't embed the site, and so much more. We have already wasted countless hours trying to get things to work, to no avail. All of this would be solved if Adobe just reverted to the old system, which worked great...

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Community Beginner ,
Dec 18, 2023 Dec 18, 2023

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Winnie,

I want to think that your reply is an automatic reply, otherwise you asking why ALL the people are not happy with this new version, is out of place. Since August (even before) all of us had give countless reasons why we don't like it.

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Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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I can no longer adjust the size of my background image.  Also it's very difficult to replace the background.  It's super unintuitive now.  Because it's harder to use and has less features, I also want to revert back to the older version.

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Adobe Employee ,
Aug 27, 2023 Aug 27, 2023

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@Octo29870487wvtb 

 

You can still resize and move background images. Just need to double click first, which switches to a mode where you can resize with corner handles and move via drag. When you are done making adjustments, you can click away.

 

Hope this helps

Abhi G

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Explorer ,
Aug 29, 2023 Aug 29, 2023

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This doesn't help. It was much easier to adjust and replace background photos in the previous version. Now you have to remove or release it from the background, just to adjust or replace it. And then it is difficult to get the photo repostioned the way you want it. It was a snap before. Now, it's difficult. That's not an upgrade. That's a down grade.

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Adobe Employee ,
Aug 29, 2023 Aug 29, 2023

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@Candy27836257u4zd 

Now you have to remove or release it from the background

You don't have to do this. Like I said above, you can simply double-click to enter the mode that allows background image adjustments. Here's a screen recording (view on a desktop/laptop): https://new.express.adobe.com/published/urn:aaid:sc:US:141883e9-f8c7-404e-b1ca-11b74850eb78

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Explorer ,
Sep 02, 2023 Sep 02, 2023

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Abhi.G @ ADBE Thank you for posting the screen shot. Yes you can adjust the background photo size with a double click. What you can't do, that you used to be able to do easily, is repace that photo with another photo. Now, the only way you can do that is to release the photo from the background, replace it and then resize it and postion it again. That's the issue. It it was so much easier in the previous version to replace the background photo with another photo. 

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Adobe Employee ,
Sep 02, 2023 Sep 02, 2023

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Hi @Candy27836257u4zd 

 

You may find this post on how to replace images (including background ones) useful: https://community.adobe.com/t5/adobe-express-bugs/image-replacement-is-harder-now/idc-p/14021080#M76...

 

Abhi G

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

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I switched to using Canva and found it to be way better.  Thanks!

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Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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I agree. How can you roll out a new version that does not have the functionality of the old. Where is the curved text function!!!! Also I need to import entire folders to the new version. Not one file at a time. What are you doing!!!! Hello!!

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