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Forum spam

Enthusiast ,
Feb 06, 2014 Feb 06, 2014

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Hi, already posted something about this before.

But i got a big problem with my forum on a business catalyst site.

The site is getting lots of traffic ( 1k a day) but the problem that is coming with that is the spammers.

my forum is getting 10 spamposts/replies an hour. so its getting impossible for me to manage that and it shoudn't be a problem for a expensive cms like bc.

so is there any way to:

- Bann ips / Emails

- Let new users get a confirm email before able to post.

- Prefent the spam in any way?

the filter with new users that post need there posts to be confirm doesn't help.

even with that i get 10-20 forum posts that need to be deleted or confirmed all separate. so that is no way of managing that.

Anyone can help me out with this problem???

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Enthusiast ,
Feb 08, 2014 Feb 08, 2014

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anyone knows a solution? its a closed system. so there is no way to edit the php i think

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LEGEND ,
Feb 08, 2014 Feb 08, 2014

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The system is not PHP.

This has been posted a lot recently on the forums. BC are aware of the issue and working on it hopefully. Short term - Take the form action out of the sign up form and javascript implement it on submit so that bots cant submit the form by default, only humans.

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Enthusiast ,
Feb 08, 2014 Feb 08, 2014

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ok hopefully there will be a solution to this.

alot of the spammers are human spammers from india btw.

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LEGEND ,
Feb 08, 2014 Feb 08, 2014

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You know why that is dont you?

Those SEO companies that say that they can improve your SEO and all they do is spam peoples forums and comments.

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Adobe Employee ,
Feb 10, 2014 Feb 10, 2014

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Hi,

In our next release (next week), we will extend the current spam protection for Cases and Blog Comments to work also for Forum posts.

This involves several components.

1. Computers with blacklisted IPs will no longer be allowed to post on the forums (they are already not allowed to post blog comments or cases)

2. All forums will have Akismet forum spam protection enabled

3. The Blacklisted IPs database will be created as follows:

3.1 All IPs that have posted on BC more than 50% spam comments or cases or blog comments will be blacklisted in the BC database

3.2 The database will be daily integrated with the StopForumSpam database - and will blacklist all IPs from the StopForumSpam with more than 5 spam reports in the last 2 months.

We hope that with these protections in place, we will stop forum spam. It's an arms race, but we are still fighting

Alexandru

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LEGEND ,
Feb 10, 2014 Feb 10, 2014

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Thanks Alexandru, that is awesome.

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Enthusiast ,
Feb 10, 2014 Feb 10, 2014

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hopefully that will slow down forum spam .

email verification + manual ip ban would also help alot against the spam with the forums.

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LEGEND ,
Feb 10, 2014 Feb 10, 2014

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Manual IP banning is really useless Rob,

You can negate that in seconds.

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New Here ,
Mar 13, 2014 Mar 13, 2014

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Will this also take care of the problem of customers being able to add themselves to the CRM system?

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New Here ,
Jul 07, 2014 Jul 07, 2014

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Still no real solution to forum spam from BC. Very disappointing, I will be transferring my site over on next rebuild.

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Engaged ,
Aug 01, 2014 Aug 01, 2014

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My site has 1000 spammy forum topics, on a webbasics site that had no forum!  How did people get in there and why can't I mass delete them!?     

Adobe Community Expert

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New Here ,
Aug 26, 2014 Aug 26, 2014

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I am starting to get all spam and it doesn't go into the spam filter. I had to make it so I manually approved or disapproved. I cannot find a button to mark as spam. I am also getting a lot of traffic from Caracas Venezuela.

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