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After my Creative Cloud App on Windows 10 suddenly could not connect to the Adobe servers anymore, I decided to reinstall it after a long time of back and forth. After running the "Creative_Cloud_Set-Up.exe" a window appears with the account authentication information, which I confirm with "Next". Then the app works briefly and opens a browser window with the message: "Process completed. You have successfully logged in. You can now close this browser tab and continue where you left off."
Wonderful I think, but after a short time the app opens this confirmation window in the browser over and over again without continuing with the installation.
I've also deactivated my Norton 360, but without success. Norton doesn't cause any problems on my other computer either, so that doesn't seem to be the reason.
I also got the error code 206 in the meantime, but all the information on Adobe's site doesn't help. Does anyone have a tip?
Hi, I had a similar issue since 14 July and tried various steps suggested in the forums to no avail. Today I was able to fix the issue after contacting Adobe Support Chat.
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This troubleshooting page on Activation Network Issues may be helpful.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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There I have already worked through all points without success.
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Does Adobe Creative Cloud show when you go to Add or remove programs in System Settings?
If you can uninstall the Adobe Creative Cloud App, do that, then ty use the Adobe Cleaner, which gets rid of remnants of the CC applications.
https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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Hi, I had a similar issue since 14 July and tried various steps suggested in the forums to no avail. Today I was able to fix the issue after contacting Adobe Support Chat.
These steps worked for me, through I'm rather annoyed that one has to go through all these steps to fix the issue.
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Thank you very much!
This help has worked. 🙂
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Thanks for posting this, it helped me too. I kept getting error 206 on a new Surface laptop on Windows 10 with all the latest Windows updates.
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i followed all the steps, i didn't made it :"<
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This worked for me and I was stuck for several hours, even after 4 years this was the fix. For context, mine was a little different, this was my first time ever installing an Adobe product and it was very frustrating, I had searched around endlessly through every forum trying to find a solution, but to no avail, it kept failing. I didn't have to do most of the steps shown above *3-6*, but those final two steps were VERY CRUCIAL. Thank you for the solution!!!
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I was struggling for hours and finally found the solution, thank you very much.