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Photo elements installation issues on Windows 11: Error 183

New Here ,
Apr 30, 2024 Apr 30, 2024

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Hi all , bought a  Adobe Photoshop elements download from a Amazon third party . Downloaded ok ,but won't install, error code 183 showing. Researched on line advised to close anti virus, and install as administrator. Still can't install. Contacted Amazon for refund, they suggested downloading Rosetta 2. I'm running Windows 11,Rosetta's for Mac. Any ideas folks.

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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@davidb68927989 

I've moved your post from Using the Community (for forum questions) to Photoshop Elements where you are more likely to get assistance from the PSE Experts.

 

I looked up Error 183

https://helpx.adobe.com/download-install/kb/fix-error-183.html

"Error 183 is a fairly generic error that could mean a number of different problems, from permissions to an aggressive virus checker to a setting on Windows that prevents installation. "

 

Purchasing from a third party means you are running the risk of purchasing a pirated copy that may contain malware.

 

You didn't say what version of PSE you have.

 

Jane

 

 

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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Rosetta 2 is no longer required.

What version of Photoshop Elements?

What operating system do you have?

 

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?
If NVIDIA graphics on Windows, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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Check to make sure that you have purchased a Windows version, not a Mac version of the program.

Try downloading from the link found in this post.   (The download is for an earlier version of Elements 2024.   A recent update has caused problems for many users.)

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