Occasionally the curser becomes stuck on the hand or move tool. I can click on other tools but they do not respond. The system is not completley
frozen, just the curser/tool. The only way to fix it so far is to restart the computer. Any ideas. This only happens very rarely but it is very annoying.
I'm using Elements 8 and windows xp that is all up to date.
Hitting space on keyboard, is the shortcut for Hand Tool. If some how your space button on your keyboard is stuck, your pointer will remain as hand symbol. So, check the space bar next time it happens.
If space bar doesn't do the trick then you may try resetting preferences. Simply hold down Ctrl+Alt+Shift while launching Editor. You will be asked if you want to delete preferences.You do.
this somehow made the tools work again for me, I just pressed shift control alt while AI was open and the hand tool finally left
This didn't work for me. I tried restarting the app as well. Looks like I need to restart the computer in this instance.
I get this too, I am a professional retoucher and have been using Photoshop since it's earliest days, (I pre-ordered CS5 as I have to be more up to date than any of my clients) I also bought a brand new Mac to run it on, as top spec as I could find.
Sometimes during an image edit my cursor will get stuck on the hand (panning tool). No matter what I try, I can't clone, erase etc even though the clone/erase tool is selected. I can even change brush shapes, but the cursor remains as a hand and the tool I want doesn't work. It will only go back to the tool I want after a prolonged wait, (maybe 3 minutes or so) and even quiting and restarting photoshop doesn't do the trick.
It's getting to be the bain of my life at the moment and embarrassing when retouching with a client watching.
Although, this is naot a forum for Photoshop CS5, but i am sure that it will work for you as well.
Next time, if you face this problem, make sure that your Space bar on the keyboard is not stuck. Give it a hit to release it. Actualy pressing space bar is the shortcut for move tool (hand symbol). If it is stuck, it will remain as hand symbol no matter what tool you select. Try it once.
It's nothing to do with the keyboard, seems to be a software issue somewhere.
Then i guess you should post at Photoshop forums to get a solution for this problem. http://forums.adobe.com/community/photoshop/photoshop_macintosh
Will do, cheers anyway
Edit > Preferences > Cursors
Open the preferences, click a few of the other preferences subcategories on the left hand side of the preferences window (change nothing), and close the preferences window. Once it is closed the cursor would change back to normal.
Hope it works for you.
I smacked the space bar a couple times and it fixed my problem!
this solved my problem in adobe after effects cc2015.3 on OSX 10.10.5
I have had the same issue, and believe it has only started for me in CS5. (if it ever happened prior, I never noticed) It is a serious annoyance, and I have noticed it throughout Adobe products that I use regularly- Indesign, Illustrator, Photoshop, and it just happened twice in Camera Raw opened through Bridge. This is seriously frustrating and needs to be resolved, hopefully adobe folks are paying attention.
This has been happening to me in Indesign CS6 using Mountain Lion. The hand tool appears and I can't select or work with any other tool. All I can do is move the document around. After trying the space bar and other key commands I restarted and it worked for a while. Then it happened again. I work on a Macbook pro, so when I removed the mouse and worked only with the trackpad there was no change. When I quit and reopened, no change. I then deleted prefs and restarted and it worked, but it's been happening from time to time. Anyone know any other fix.
I got this 100 years ago very often, but the problem disappeared after some photoshop updates. Now 100 years later is back but the old trick of going into photoshop preferences --> cursors and select some other cursor and select back to the one you had does the trick. Or change the cursor if you feel crazy
This started for me I believe when I installed the Photoshop CC 2018 update and has persisted for several days. I haven't been able to get it unstuck once, and I've tried every suggestion/solution mentioned above. My account just got charged for my annual CC subscription and I've been unable to use any of my apps since, so you can imagine the frustration. Adobe, please help. This is just... untoward.
Not sure if this helps you but, go to your cloud icon where you install update apps and select "other versions" then roll back to an older one. That was the only way I found for it to fix it and yes, this is just wrong ...
We are having the same issue, nothing helps:
- Changing hand icon
- Clicking preferences subcategories
- Hitting space
Uninstall/install photoshop is next. Frustrating.
the only thing that worked for me was:
- uninstalled photoshop removing preferences
- installed the 18 release (2017)
yep , frustrating ... but at least worked for now ..
Absolutely nothing works for me; hitting space multiple times, hitting keyboard shortcuts (H, P, etc) - change the tool, but hand remains. Uninstalling CC 19, removing settings, installing CC 18 - hand remains. Resetting preferences (command-alt-shift on start up) - hand remains. Photoshop has been unusable for me for several weeks now... I've had switch to Gimp to get anything done.
Support got it working for me.
First close Photoshop
Then they had me go to
/Users/<usernam>/Library/Preferences/Adobe\ Photoshop\ CC\ 2019\ Settings
Rename this folder to have a .old extension (So as to keep a copy of the folder, but give it a different extension so Photoshop doesn't know about it.
Then start back up photoshop.
With Terminal I went to /Users/<usernam>/Library/Preferences/ and executed
rm -rf Adobe*
which cleared all preferences for all of their apps.
That frustrated I was!
(it seems they kept there preferences for the last 2-3 years and 4-5 versions of each Photoshop, Illustrator, etc...)