Premiere Pro 14.8 Randomly Freezes Entire PC

New Here ,
Jan 13, 2021 Jan 13, 2021

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I'm not entirely sure why this just started happening but I'll have any Premiere project open, maybe do a bit of work and randomly it'll freeze my entire PC, preventing me from opening Task Manager to close anything. Unfortunately, experienced 4 freezes in the past 2 hours, even tried reinstalling and still experiencing the issue.

 

PC specs:

 

iBuyPower PC

- Windows 10 Home 64bit

- CPU: Intel Core i9-9900K

- 16GB DDR4 | 256GB SSD+1TB SSD

- GPU:NVIDIA GeForce RTX 2070 Super

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Freeze or hang

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 13, 2021 Jan 13, 2021
If you have an Nvidia card, change your driver, probably rolling back to an earlier Studio driver version. The latest Nvidia driver and perhaps especially on the Game Ready driver group is a potential cause here.   Neil

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Explorer ,
Jan 13, 2021 Jan 13, 2021

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The same is true for me, I have an RTX 2060. I found a temporary solution, in video rendering and playback, disable GPU acceleration (CUDA)

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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If you have an Nvidia card, change your driver, probably rolling back to an earlier Studio driver version. The latest Nvidia driver and perhaps especially on the Game Ready driver group is a potential cause here.

 

Neil

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New Here ,
Jan 14, 2021 Jan 14, 2021

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You sir, have just fixed my problem, switching to Studio-ready did the trick!

 

I cannot thank you enough as it has been causing me severe stress and anxiety for the past week.

 

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Adobe Employee ,
Jan 15, 2021 Jan 15, 2021

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Excellent!

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Explorer ,
Jan 13, 2021 Jan 13, 2021

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I installed NVIDIA STUDIO DRIVER, and it worked for me

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Adobe Employee ,
Jan 15, 2021 Jan 15, 2021

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Sweet!

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Thank for you for all these replies. I'll try the Studio driver. I just finished a new build and was worried I was having major issues with my hardware. I'm getting freezing during every Premiere session on brand new parts:

RTX 3080

Intel 10850k

64GB DDR4

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New Here ,
Jan 25, 2021 Jan 25, 2021

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This stuff is ridiculous completely crashing my computer...

i 7700k

twin 960 evo nvme ssd's

860 ssd for cache files. 

gtx 1050ti

 

I was running fine months ago now it's crashing on both drivers. 

Bad QC

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Edit to my other post...

I rolled back to a pre rtx studio driver

I also rolled back to premiere pro 14.5 and media encoder 14.5.

 

it exported via media encoder with no issues!! Try that other people having issues. 

Go back to RTX Studio drivers and premiere! The good old days of not having any issues exporting

 

Hope this helps someone. It was driving me absolutely bonkers. I knew it was time to rebuild my pc but man that was so stressful. It crashed when i was done editting a video and for some reason didnt save all my edits! 

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