Premiere Pro 14.8 Randomly Freezes Entire PC

Jan 13, 2021

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I'm not entirely sure why this just started happening but I'll have any Premiere project open, maybe do a bit of work and randomly it'll freeze my entire PC, preventing me from opening Task Manager to close anything. Unfortunately, experienced 4 freezes in the past 2 hours, even tried reinstalling and still experiencing the issue.

 

PC specs:

 

iBuyPower PC

- Windows 10 Home 64bit

- CPU: Intel Core i9-9900K

- 16GB DDR4 | 256GB SSD+1TB SSD

- GPU:NVIDIA GeForce RTX 2070 Super

If you have an Nvidia card, change your driver, probably rolling back to an earlier Studio driver version. The latest Nvidia driver and perhaps especially on the Game Ready driver group is a potential cause here.

 

Neil

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Freeze or hang

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Premiere Pro 14.8 Randomly Freezes Entire PC

Jan 13, 2021

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I'm not entirely sure why this just started happening but I'll have any Premiere project open, maybe do a bit of work and randomly it'll freeze my entire PC, preventing me from opening Task Manager to close anything. Unfortunately, experienced 4 freezes in the past 2 hours, even tried reinstalling and still experiencing the issue.

 

PC specs:

 

iBuyPower PC

- Windows 10 Home 64bit

- CPU: Intel Core i9-9900K

- 16GB DDR4 | 256GB SSD+1TB SSD

- GPU:NVIDIA GeForce RTX 2070 Super

If you have an Nvidia card, change your driver, probably rolling back to an earlier Studio driver version. The latest Nvidia driver and perhaps especially on the Game Ready driver group is a potential cause here.

 

Neil

TOPICS
Freeze or hang

Views

273

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Jan 13, 2021 4
Jan 13, 2021

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The same is true for me, I have an RTX 2060. I found a temporary solution, in video rendering and playback, disable GPU acceleration (CUDA)

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Jan 13, 2021 0
Jan 13, 2021

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If you have an Nvidia card, change your driver, probably rolling back to an earlier Studio driver version. The latest Nvidia driver and perhaps especially on the Game Ready driver group is a potential cause here.

 

Neil

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Jan 13, 2021 3
Jan 14, 2021

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You sir, have just fixed my problem, switching to Studio-ready did the trick!

 

I cannot thank you enough as it has been causing me severe stress and anxiety for the past week.

 

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Jan 14, 2021 3
Adobe Employee ,
Jan 15, 2021

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Excellent!

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Jan 15, 2021 0
Jan 13, 2021

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I installed NVIDIA STUDIO DRIVER, and it worked for me

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Jan 13, 2021 2
Adobe Employee ,
Jan 15, 2021

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Sweet!

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Jan 15, 2021 0
Jan 21, 2021

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Thank for you for all these replies. I'll try the Studio driver. I just finished a new build and was worried I was having major issues with my hardware. I'm getting freezing during every Premiere session on brand new parts:

RTX 3080

Intel 10850k

64GB DDR4

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Jan 21, 2021 0