Does anybody know what the email address for Adobe CC support is? I cannot find it anywhere.
Where do I go from the Customer Care center? I don't see any links to emails or contacts.
This is what I see:
Nope, no chat window appeared for me.
When I log-in, I see this big purple box for online chat or phone support. Adobe does not use e-mail.
I can confirm that German customers see the same or a similar screen. But sometimes the chat window is unexpanded and only a chat icon appears, kind of comic style bubble .
Today however, Adobe support is closed in Germany:
This is still an issue. No support, no chat, no email, no phone number. Common, what is happening here?!
I have no trouble reaching support via online chat or telephone. Maybe you need to use another web device with a browser that accepts cookies and does not have script blockers.
CONTACT ADOBE SUPPORT:
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Try a different browser, I've seen this issue with Safari among other browsers. Chrome always works as far as I know. You can also use the "Contact Us" option found under your user icon in the top right corner of the Creative Cloud desktop app (if you have it).