Adobe support email address?

[andyy55422404]

Does anybody know what the email address for Adobe CC support is? I cannot find it anywhere.

[John T Smith]

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

[andyy55422404]

Where do I go from the Customer Care center? I don't see any links to emails or contacts.

This is what I see:

[pixxxelschubser]

Do U see the chat window in the lower right corner?

(The link given by John T Smith works well for me.)

[andyy55422404]

Nope, no chat window appeared for me.

[Nancy OShea]

When I log-in, I see this big purple box for online chat or phone support.  Adobe does not use e-mail.

[pixxxelschubser]

Same here:

[Abambo]

I can confirm that German customers see the same or a similar screen. But sometimes the chat window is unexpanded and only a chat icon appears, kind of comic style bubble .

Today however, Adobe support is closed in Germany:

[ALPH-adob]

This is still an issue. No support, no chat, no email, no phone number. Common, what is happening here?!

[Nancy OShea]

@ALPH-adob,

I have no trouble reaching support via online chat or telephone.  Maybe you need to use another web device with a browser that accepts cookies and does not have script blockers. 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

[John T Smith]

Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[Fourteen]

Try a different browser, I've seen this issue with Safari among other browsers. Chrome always works as far as I know. You can also use the "Contact Us" option found under your user icon in the top right corner of the Creative Cloud desktop app (if you have it).